Your Path to Whole
At Orange Contracting and Roofing, we've developed a streamlined customer focused process that brings your property after a loss, back to whole.
1
Contact Us for a Free Inspection & Consultation
What happens:
It starts with your call or online request. We'll schedule a convenient time to visit your property.
What we do:
Our experienced specialist will thoroughly inspect the damage, document findings with photos and notes, and discuss the situation with you. We'll provide our professional opinion on whether filing an insurance claim is advisable based on the extent and type of damage versus your deductible.
Your benefit:
You get a clear understanding of the damage and expert advice on the next steps, completely free of charge and with no obligation.
2
Insurance Claim Support & Filing
What happens:
If you decide to proceed with a claim, we help you get it started.
What we do:
While you, the homeowner, officially file the claim with your insurance company, we can guide you through the initial call or online process. We'll ensure you have the necessary information (like our damage assessment) ready to provide to your insurer. We help you understand what to expect from your insurance company.
Your benefit:
Filing the claim correctly from the start can save time and hassle. You have an experienced partner assisting you.
3
Meeting the Insurance Adjuster
What happens:
Your insurance company will assign an adjuster who will schedule a visit to inspect the damage.
What we do:
We strongly recommend scheduling this meeting when we can be present too. We will meet the adjuster on-site, walk through the property with them, point out all the damage identified in our initial inspection (including things they might overlook), and provide our detailed estimate and documentation. We advocate for a fair and comprehensive assessment of the necessary repairs based on industry standards.
Your benefit:
Having your contractor present ensures all damages are professionally represented, increasing the likelihood of a fair and accurate scope of work approved by your insurer.
4
Reviewing the Scope of Work & Estimate
What happens:
The insurance company will provide you with a "Scope of Work" or "Loss Statement" detailing the repairs they have approved and the estimated cost.
What we do:
We carefully review the insurer's documents with you. We compare it line-by-line with our own assessment and estimate to ensure it adequately covers all necessary repairs using quality materials and methods. If there are discrepancies or omissions, we help you communicate with your insurer to address them.
Your benefit:
You understand exactly what the insurance company has agreed to cover, and we ensure the approved scope aligns with the actual work needed to restore your property correctly.
5
Authorizing Repairs & Scheduling
What happens:
Once the scope of work is agreed upon between you and your insurer, you authorize Orange Contracting to perform the repairs.
What we do:
We provide a clear contract based on the insurance-approved scope of work. We'll discuss material choices (like shingle color or paint choices, if applicable) and establish a projected timeline for the repairs.
Your benefit:
You have a clear agreement outlining the work, costs (typically covered by insurance minus your deductible), and schedule, so you know exactly what to expect.
6
Performing Quality Repairs
What happens:
Our skilled crews get to work restoring your property.
What we do:
We manage the entire repair process, using high-quality materials and adhering to best practices and local building codes. Our project manager will keep you informed of progress and address any questions you may have. We prioritize keeping the work site clean and minimizing disruption to your daily life.
Your benefit:
Your home is repaired professionally and efficiently by experienced craftspeople, restoring its safety, function, and appearance.
7
Final Walk-Through & Claim Completion
What happens:
Once the work is finished, we ensure you are completely satisfied.
What we do:
We conduct a final walk-through with you to inspect the completed repairs and ensure everything meets your approval. We handle the final invoicing, often submitted directly to your insurance company (or assisting you with the submission) for the release of any remaining funds (depreciation). We provide any necessary documentation like a Certificate of Completion.
Your benefit:
You have peace of mind knowing the job is done right, and we help finalize the claim process with your insurance company.
